Computer Terms: What Is "Social Engineering"?

Social engineering is the word used in computer security,　it is often tricking people to gain personal information e.g., account number, password, social security number, etc., to access illegally to the computer network and break the normal security procedures. Its ways rely heavily on human interaction therefore the hackers need to act or perform to deceive people that they are for real and not the hackers. For example, there is one way to call the customer-support center and ask for changing the target’s user passwords. He would mumble when he is not sure about the information, and pretend that his jaw has just got a surgery, and goes, “ Could you please repeat what I have just said to make sure you got them right? “ to get further tips.
Click here↓for another examples and more infos. http://www.securityfocus.com/infocus/1527